LEt's Answer a Few Things

Yes. The Basement is committed to providing an accessible experience for all guests. Please contact us in advance if you have specific accessibility needs so we can ensure your visit is comfortable.

Street parking is available around the Woolworth’s Building at 19th and K Streets in Downtown Bakersfield. Additional public parking options are located within a short walk of the venue.

Tickets are non-refundable unless you purchase booking protection through Prekindle at checkout. With booking protection, conditional refunds are available for qualifying circumstances. Learn more at refundable.me.

Small clutches under 5" x 10" x 2" are permitted. Parental bags under 14" x 14" x 6" are allowed at the discretion of our team.‍

Larger bags, backpacks, totes, fanny packs, and camera bags can be checked for a fee at designated areas in The Basement. All bags are subject to security inspection.

VIP offerings vary by event. Some shows feature Sidestage VIP tables, VIP bar access, and advance purchase food and drink packages. Check individual event pages for details.

Yes. Food and drink options depend on your ticket type:

• Sidestage VIP tables (5-10 guests): Luncheonette menu available at your table
• VIP bar access (individuals and small groups): Luncheonette menu options plus VIP food and drink packages available for advance purchase when applicable
• General admission and seated tickets: Small bites available from The Basement bar

And as always, The Woolworth's Luncheonette is located upstairs on the ground floor. Additional dining options are nearby in Downtown Bakersfield.

• Seated concert: approximately 200 guests
• General admission concert: approximately 320 guests
• Cocktail-style event: up to 225 guests
• For detailed specifications, please contact our booking team.

Yes. The Basement features a bar serving beer, wine, and non-alcoholic beverages.